Frequently Asked Questions (FAQs)

we try to answer the most frequently asked questions, please also read our GTC`s

• Lift ticket / ski equipment
  ... is not included in the ski course fee
• Registration
  ... is advantageous for organizational reasons
• Student's age:
  the physical development of your child is crucial. In the beginners course, children from 3.5 years of age can participate. If your child does not feel comfortable with the dynamics of the group, we recommend a private lesson with a teacher all by himself.
• Presence
  ... we kindly ask you not to be present during the lessons of your child, so that the teacher can build up trust in your child. We are happy to take care of this. Please leave your telephone number so that we can call in ``emergencies``.
• Group classification
  ... will be ranked according to the students' ability
• Childcare / Kindergarten
  ... Unfortunately, there is no childcare or kindergarden at the Postalm...
• Toll charge
  ... applies to parking / cross-country skiing / ski tour / hiking trail, when buying a lift ticket the fee will be refunded.
• Cancellation
  ... please read our general terms and conditions
• unused lessons
  ...expire and unfortunately cannot be refunded
• Ski course cancellation
  ... is only cancelled when the ski lifts are not in operation
• Obligation to wear a helmet
  ... until the age of 15